At the Trauma-Informed Care Institute™ (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or enroll in our courses.

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Information We Collect

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We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address

• Payment Information: Billing address and payment details (processed securely via third-party processors)

• User Data: Course progress, certification status, quiz performance, feedback submissions

• Technical Data: IP address, browser type, device identifiers, and usage logs via cookies or analytics tools

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How We Use Your Information

We use the information we collect to:

• Provide access to courses, certifications, and account services

• Process transactions and issue CEU or board certifications

• Send transactional and marketing communications (you may unsubscribe at any time)

• Improve our services, offerings, and website experience

• Comply with legal obligations or enforce terms and policies

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Data Sharing and Disclosure

We never sell your personal information. We may share your data only with:

• Third-party service providers (e.g., payment processors, course platforms, email systems) strictly for service delivery

• Accrediting and certifying bodies if required for issuing CEU credits or board certifications

• Legal authorities only if required by law or necessary to protect rights, property, or safety

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Cookies and Tracking Technologies

We use cookies and similar tools to enhance site functionality, analyze usage, and improve user experience. You can manage cookie preferences in your browser settings.

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How We Protect Your Information

We use reasonable administrative, technical, and physical security measures to protect your information. However, no system is 100% secure, and we encourage safe digital practices.

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Your Choices and Rights

• You can request access to or deletion of your personal information by contacting us at [Insert Contact Email].

• You may unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any message.

• Depending on your location, you may have additional rights under data protection laws (e.g., GDPR, CCPA).

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Children’s Privacy

Our courses and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13.

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Policy Updates

We may update this policy periodically. Any changes will be posted here with the updated effective date. Continued use of our services implies acceptance of any revisions.

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Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Trauma-Informed Care Institute™
📧 Email: support@globalenergymethod.com